Effective Date: March 14, 2020

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Welcome to Banana Phuket Co.,Ltd. (Online Phuket Tours). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and travel services.

By using our website, you agree to the practices described in this Privacy Policy.

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1. Company Information

Banana Phuket Co.,Ltd. (Online Phuket Tours) is a travel agency based in Thailand providing tour bookings, holiday packages, transportation arrangements, and travel-related services.

Website: www.onlinephukettours.com

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2. Information We Collect

We may collect the following information from customers:

Full name
Travel details and booking preferences
Payment-related information
Communication history with our support team

3. How We Use Your Information

We use your information to:

Process tour and travel bookings
Provide customer support
Send booking confirmations and updates
Improve our services and website experience
Prevent fraud and unauthorized transactions
Comply with legal and regulatory obligations
Process secure payments through third-party payment providers

4. Payment Information

All online payments are processed securely through trusted third-party payment providers.

Banana Phuket Co.,Ltd. (Online Phuket Tours) does not store full credit card numbers or sensitive payment credentials on our servers. Payment information is encrypted and handled securely by certified payment processors.

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5. Sharing of Information

We do not sell or rent customer personal information to third parties.

We may share information only when necessary with:

Tour operators and service providers
Transportation companies
Hotels or accommodation providers
Payment processors
Government authorities when required by law

All third parties are expected to maintain appropriate confidentiality and security standards.

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6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, misuse, disclosure, or alteration.

Despite our efforts, no online system can guarantee absolute security.

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7. Cookies and Analytics

Our website may use cookies and analytics tools to improve user experience and analyze website traffic.

Users may disable cookies through their browser settings if preferred.

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8. International Users

As a Thailand-based travel agency, your information may be processed and stored in Thailand or other countries where our service providers operate.

By using our services, you consent to such processing and transfers.

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9. Data Retention

We retain customer information only for as long as necessary to:

Complete bookings and services
Comply with legal obligations
Resolve disputes
Enforce agreements

10. Your Rights

Depending on applicable laws, you may have the right to:

Request access to your personal information
Correct inaccurate information
Request deletion of your information
Withdraw consent for certain uses
Contact us regarding privacy concerns

11. Third-Party Links

Our website may contain links to external websites. Banana Phuket Co.,Ltd. (Online Phuket Tours) is not responsible for the privacy practices or content of third-party websites.

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12. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.

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13. Contact Information

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Banana Phuket Co.,Ltd. (Online Phuket Tours)
Thailand
Website: www.onlinephukettours.com

Email: info@onlinephukettours.com